Returns & Exchanges

At WISE, we want you to be completely satisfied with your fashion choices, which is why we offer a seamless 30-day return policy for all unworn items in their original condition. Whether the fit isn't right or you've changed your mind, our streamlined process ensures a quick resolution for your wardrobe.

1

Initiate Your Request

Log into your WISE account and navigate to your order history to select the items you wish to return or exchange.

2

Print Your Label

Download and print the prepaid shipping label provided via email and securely pack your items in their original packaging.

3

Drop Off Package

Deliver your package to the nearest authorized courier location to begin the transit back to our distribution center.

4

Receive Your Refund

Once our quality control team inspects the items, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing